Information on precautions | 伊勢すえよし

WE ARE SORRY,

Our restaurant is confined to only 10 seats due to its size.

Message from Venue

Important Notice and Information:
Thank you so much for choosing to dine at our restaurant.
We are delighted to offer you a delicious, enjoyable, and educational kaiseki dining experience.

Please note that your dining experience at Chef Yuuki’s special live kitchen will begin for everyone simultaneously. Like at the opening of a play, we kindly ask that you arrive and be seated promptly at your reservation time to ensure the best experience for all guests.

Age Restrictions:
We kindly ask that parents refrain from bringing children under the age of 14.

Reservation Information:
Please note that all reservation times are in Japan Standard Time (JST).
Please double-check the time and date of your reservation to ensure accuracy. Unfortunately, we cannot accommodate any errors in reservation details.
When making your reservation, please select a kaiseki course for each guest.
Advance payment is required to confirm your reservation.
Any additional orders can be paid for at the restaurant during your visit.

Allergies and Dietary Restrictions:
If you require a vegetarian, vegan, gluten-free, or pork-free meal, please book your reservation at least 10 days in advance.
If you have any allergies, food aversions, or dietary restrictions due to religious reasons, pregnancy, or the like, please list the specific ingredients in the “Special Requests” section .

Please note our reservation policy:
Reservations will be automatically canceled if guests are more than 15 minutes late.
Cancellation fees apply as follows:
Canceling 14 to 7 days before incurs a 10% fee.
Canceling 6 to 4 days before incurs a 50% fee.
Canceling from 3 days before up to the reservation day incurs a 100% fee.

Other Notices:
No Perfume Policy: In consideration of other guests, and to fully enjoy the delicate flavors and aromas of our kaiseki cuisine, please refrain from wearing perfume or cologne.